Frequently Asked Questions



Got questions? We’re here to help.
Below are some of the most commonly asked questions about our services. If you can’t find the answer you’re looking for, feel free to contact us directly—we’re happy to assist!

What services do you offer?

We provide a wide range of travel-related services including:

  • Airline ticketing (domestic and international)
  • Ferry booking
  • Hotel and accommodation reservations
  • Visa application assistance
  • Custom tour packages (local and international)
  • Personalized travel support and consultation

How can I book a flight or ferry ticket with you?

You can book a ticket by messaging us directly via Facebook, Viber, Messenger, or through our contact form on the website. Just let us know your travel details (destination, dates, number of passengers), and we’ll send you the best options available.

Do you charge a service fee?

Yes, a minimal service fee may be added depending on the type of service and booking request. We are transparent with all charges, and you will receive a full breakdown before confirming any transaction.

How do I pay for my booking?

We accept bank transfers, GCash, and other safe, cashless payment options. Payment instructions will be provided upon confirmation of your booking. Always ensure you are transacting only through our official contact channels.

Can you assist with visa applications?

Absolutely! We assist with tourist, work, student, and immigration visa applications. We’ll guide you through the process—from requirements and documentation to scheduling appointments—so you can submit your application with confidence.

Do you offer installment plans for tour packages?

Yes, for select tour packages, we offer installment or downpayment options. Terms vary per destination or provider. Let us know your preferred destination and budget, and we’ll share available options with flexible payment terms.

Are the tour packages customizable?

Yes! Our tour packages are fully customizable depending on your travel dates, budget, preferred destinations, and number of travelers. We want every trip to be personal and memorable, so we work closely with you to create your ideal itinerary.

What happens if I need to rebook or cancel?

We can assist with rebooking or cancellations, subject to the terms and conditions of the airline, ferry company, or hotel. Some providers may charge fees for changes. We will inform you of all options and assist you through the process.

How far in advance should I book?

For the best availability and prices, we recommend booking:

  • Domestic flights: at least 2–4 weeks in advance
  • International flights and visa services: at least 1–2 months in advance
  • Tour packages: depending on the destination, 1–3 months ahead is ideal

Is your agency accredited?

Yes, we are a legitimate and accredited travel agency operating in partnership with Star Legends Adventures Corporation, a trusted name in the Philippine travel industry. Our credibility and service excellence are backed by secure systems and up-to-date training.

📩 Still have questions?
Send us a message or call us—we’ll be happy to assist with your travel needs. Your journey begins with a question, and we’re here with the answers.